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e.g. customer support
- ### Models of Innovation
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Innovation can follow different models, such as: #flashcard
- Linear model: involves a sequential process of research, development, and commercialization.
- Technology push
- Market pull
- Universities & industry liaison
- Cyclical model: involves a continuous process of feedback and iteration.
- Open innovation: involves collaborating with external partners to develop new products or services.
- ### Characteristics of Innovative Companies